Using Improv Artists to Demo Mobi-RolePlay

We had a blast, we did a live demonstration of our Mobi-RolePlay tool (you can demo this on this link) on Tuesday March 1st. We used professional improv actors to demonstrate poor examples of situations in which using a role-playing tool to practice with would have avoided some bad customer situations.

Then in true improv form, we asked the audience to provide us with input to build a role-play on the fly. The improvisors were given 15 minutes to come up w/ 1/2 of the role-play -- record it--- and upload into our IVR studio. Then a volunteer from the audience would call the role-play simulator when they were done.

This worked great! and the audience had a lot of fun. I think we've created a new art form.

Here are two samples from what was created.

Selling the London Bridge to Donald Trump

Selling babies to Dingos

Needless to say we had a lot of fun but what we were there to demonstrate was getting people involved in a more "human" connection and getting the audience involved at an emotional level was key. How often do we strip out emotions or human interactions with training? Probably a lot these days.